Shipping & Returns

SHIPPING POLICY

We deliver orders by USPS within Unites States. Your order will normally leave our Center within 3-4 business days after the order is placed. You can choose the delivery option that fits your needs at check out. 

 

Order tracking: 

Any time you want to check the status of your order, you should:

1- Go to: https://www.usps.com/manage/

2- Enter your tracking numbers or learn about the differents ways of to handle your packages and choose the best option.

RETURN & EXCHANGE POLICY

Returns must be addressed to:

Arty and Metiers

5951 Brownsville Rd

Pittsburgh

15236

  1. The products must be returned within 30 days of purchase. The products must be unused and undamaged to ensure a full credit. 

  2. Shipping and handling charges are non-refundable.

  3. All returns must be accompanied by the original receipt, wrapped in our Arty bag.

  4. If the product is damaged during shipment, please contact the carrier with your tracking number. We cannot be responsible for items that we do not receive.

  5. Original form of payment will be credited for your refund. 

  6. Returns must be prepaid, insured by the customer, and shipped via the carrier of your choice.

  7. We reserve the right to refuse a refund request if it does not comply with our policies.

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